FAQ

Once to thrice a day,  preferably 30 minutes before you step out. Best time to use it would be 30 minutes before going to bed. 

Yes, as it is made with herbal ingredients and is sulfate-free.

Noticeable changes may be seen after 3 weeks of consistent use.

No. Jiva Naturals hair water is made using herbal and organic ingredients with water as its base. It is used to treat damaged hair. 

Yes.

Layering too many products can weigh down your hair or cause damage. It’s best to stick to one product at a time to monitor results.

Yes. However, results may take time, and consistency is key.

Yes. Natural ingredients such as Mango leaves, Vana Tulasi, Brahmi and Amra help in reducing dandruff formation. 

Yes, this product is safe to use on all hair types from the age group 20-50 years.

A little goes a long way. Ensure your scalp is covered well with the solution. 

Natural ingredients include Japa, Nimba, Peruka, Amra, Pudina, Brahmi, Seetapal, Vana Tulsi, Tulsi, Nimbuka, Kaidarya, Ashwangandha, Mango leaves, Shunti. 

You can expect the order anytime between 3-5 working days. 

At Jiva Naturals, we are committed to providing exceptional customer service. Our support team is available to assist you with any questions, concerns, or guidance you may need regarding our products. 

Our customer service representatives are available Monday to Saturday, from 9:00 AM to 6:00 PM.  

– You can reach us via email, phone, or live chat through our website for real-time assistance.

– Response Time: We aim to respond to all inquiries within 24 hours on business days.

– Returns & Refunds: We offer hassle-free returns and refunds if you’re unsatisfied with our product. Simply contact us within 30 days of purchase.

– Product Guidance: Unsure about which product suits your needs? Our expert team is here to guide you with personalized recommendations.

We are dedicated to making your experience with Jiva Naturals smooth, supportive, and satisfying!